Policies
Clear, fair rules for everything after you buy. Written simply, and the same online and in our stores.
Shopping policies
1Exchange & return15-day money back or exchange, refunds and cancellation
2ShippingFree, insured delivery across India; pickups and courier charges
3Warranty6 months on manufacturing defects, and care
4Repair & resizeFree resize within 15 days, repairs and quotes after
5Lifetime Exchange & BuybackPromise and Value: how your piece is valued
6Certificates & hallmarkDiamond report, BIS hallmark and invoice
7Payments & gold weightPayment options, PAN, and weight differences
8Promise vs ValueTwo ways to buy every piece, and what each includes
Questions about a policy?
WhatsApp +91 86907 06123 or write to care@smilingrocks.com, Monday to Friday, 10am to 7pm.